Privacy Policy & Terms

1. Introduction & Rebranding Notice

Opulent Skin Clinic ("we", "our", or "us"), formerly known as Natalie's Beauty Clinic, is committed to safeguarding the privacy and medical confidentiality of our clients. This Privacy Policy explains how we collect, use, and store your personal data when you visit our clinic located at San Clu Hotel, Victoria Parade, Ramsgate, Kent CT11 8DT, or use our online booking and consultation channels.

2. Personal & Health Data We Collect

To provide safe aesthetic and skincare treatments, we collect the following types of information:

• Contact details: Name, email address, telephone number.
• Medical history & consultation records: Allergies, contraindications, prior aesthetic procedures, pregnancy status, and skin conditions necessary for treatment safety.
• Appointment history and notes taken during pre-treatment examinations and post-treatment follow-ups.

3. How We Use Your Data

We strictly process your personal data under the lawful bases of contract fulfillment, legitimate business interest, and express consent for medical treatment delivery:

• To schedule and confirm appointments and consultations without upfront deposits.
• To perform necessary clinical suitability checks before administering treatments.
• To provide aftercare guidance and verify treatment efficacy.
• We NEVER sell or lease your personal information to third parties.

4. Booking & Cancellation Terms

We take pride in building trust with our clients. We do not require booking deposits. We kindly request at least 24 hours notice should you need to reschedule your appointment so another client may benefit from the slot.

5. Contact Information

For any queries regarding your data rights or treatment records, please contact Natalie Carter:
Email: opulent@opulentskinclinic.co.uk
Telephone: 07835 535178
Address: San Clu Hotel, Victoria Parade, Ramsgate, Kent CT11 8DT